Returns & Exchanges

We sincerely hope that your product will accompany you in the epic and everyday moments of your daily life, but if it’s not the right fit for you we will most certainly accept returns of clean, unworn, unwashed, and unaltered items for a refund. Returns must be made within 30 days of the arrival date.

Items that may not be eligible for returns include giveaway or promotional items, or items marked as All Sales Final. Please contact us if you are unsure about the eligibility of your return.

Making a return, exchange, or gift exchange is easy! Locate the order number on your confirmation email or receipt, then start your return or exchange by contacting us.

For more information on these processes, please visit our FAQs.

Please note that, customers will be responsible for the return shipping fee, unless the return is due to a manufacturer’s defect or an error on our part.

*To ensure your returns are properly processed and refunded, please do not combine multiple orders into one return. Each order must be returned, packaged, and mailed back separately. Combined orders may cause delays in receiving your refund.

**All Upbeatoutfitters™ items must be returned by emailing us at

Return Timeline and Refund Credit

Once you drop your return package off with the carrier, please allow 5-10 business days for your return package to arrive at our warehouse. You will receive an automatic email notification once it has been received. After it has arrived, up to an additional 7 business days will be required for processing. You will receive an automatic email notification confirming that the processing has been completed, and your refund has been initiated.

Please note, depending on your financial institution, it may take up to an additional 10 business days from the processing date for the refund to post to your bank account.

Possible Delays

Some shipping carriers may be experiencing delays causing return packages to not reach our warehouse within the typical 5-10 business day timeframe. Please follow your return tracking number for details.